We have been using the INM system across all three of our nurseries for over a year now. We had been with our previous platform for over ten years, and it was time for a change. We were very impressed with INM from the very beginning, contact with them was so easy and anytime we had any questions they were answered. Whilst the INM is a very established business, it still boasts a very personal service tailored to the individual setting.
The team are great and always encourage us to bring any ideas we have forward, to better our experience. Every comment we have made was taken on board and implemented or will be implemented in the near future. Each time one of our suggestions is implemented, someone from the team will let us know so we are aware of the new function. This for us is amazing as we always feel our comments are being listened to and taken on board which is exactly what we wanted as we use the platform on a daily basis.
We are very happy with the experience we have had and would not hesitate to recommend the INM to any other nursery or group. This has been a real game-changer and once setup is completed, it will save you time.
Special shout out to Bill from the administration team and Justin and Karen from the Live Chat help desk. Many thanks.