The INM team supporting you every step of the way…

Our teachers and practitioners are busy people so we provide them with an excellent support service in real time. Our support team are on hand to assist you or answer any questions you may have. We are available Monday to Friday, 09:00 – 17:00 (GMT).

User Guides

Our educators have also included a fully comprehensive range of user guides to assist with every function included in your INM system. These are quickly accessed on every INM screen or from each menu option on your INM homepage menu.

Live Chat through your INM system

If you are extremely busy and require assistance after checking your user guide, simply contact our support team through Live Chat within your INM system. This is visible on every INM screen in the bottom right corner.

By e-mail

Many of our educators prefer to use email when contacting us with new development ideas, education changes or just to ask a few questions. These are always given top priority by our support team and they respond within 24 hours.

Send your enquiry to

Please make sure you include:

  • Your name
  • School/Nursery name
  • A full description of the information or assistance you require
  • A telephone contact number
  • Screenshots if required

By phone

Available Monday – Friday, 9.00am – 5.00pm GMT. If you prefer to make a quick call for advice, information or assistance just contact our team on 0345 224 1172. We are always available to discuss your requirements and to assist in any way we can.